Store Associate, Bricks & Minifigs Hamilton is Hiring!!

Store Vision
Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT. 

Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.

We are currently looking for someone exceptional, who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments. The ideal candidate is friendly, takes direction from management with kindness and grace, welcoming, proactive to help others (without needing to be asked), reliable, will show up to work (on time), and trustworthy.

Apply if you are…
● Highly skilled at selling products in a retail environment
● Attention to detail
● Friendly and outgoing acting with integrity and accountability
● Trained in strong customer service skills
● Self-motivated and results-driven
● Organized and able to multitask
● Flexible and willing to learn new things
● Not afraid to engage with new people
● Excellent oral and written English communication

We offer…
● A challenging but fun work environment
● Opportunity to learn all aspects of running a retail business
● Valuable sales and customer service skills training
● Opportunity to be part of a driven and community-oriented team

Job Summary: Responsible for attending to customers in a sales capacity while also carrying out a variety of shared retail activities required for daily operation.

Responsibilities
● Assisting Customers in the Check out process
● Knowledge of operation on the Point of Sales system
● Contribute to an atmosphere that balances a casual/friendly feel with professionalism
● Help customers, aged child to adult, learn their way around the store and develop an understanding of how the Bricks & Minifigs experience is unique
● Attention to detail
● Make sure the environment is safe and welcoming
● When customer service is not required, prioritize time around other essential duties in a way that demonstrates efficiency, proficiency, and ability to follow directions
● Support management with a variety of store operations activities
● Collaborating proactively and constructively with line management and other colleagues
● Lego knowledge in not required but a understanding of it is a plus
● Basic retail Math

Retail sales and customer service skills are preferred. LEGO knowledge is not required, although experience with the product will be helpful. Must be willing to learn more about the product as you go.

REFERENCES
Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.

TO SUBMIT
Send a resume to: hamilton.oh@bricksandminifigs.com
Subject line: 2025 BAM Hamilton Sales Associate
Job Type: Part-time, In person
Pay: Rate based upon previous experience

Benefits:
● Employee discount as per Employee Discount Policy
● Bonuses are available based on individual and overall business performance
● Room for growth

Experience level:
● Customer service: (Preferred)
● Retail experience: (Preferred)
● Familiar with LEGO product and themes (Preferred)
● Social Media (Preferred)
● Electronic Knowledge (Preferred)

Working Days and Hours:
● Part Time
● Hiring for a variety of part- time schedules
● Open and Close Shifts, including specified holidays
● Same schedule rotates every four weeks
● Physically able to lift and move heavy boxes and stand for long periods of time
● Reliably commuting or planning to relocate before start

Benefits:
● Employee discount
● Paid time off

Shift:
● Weekends Mandatory
● Evening shift
● Morning shift

Application Question(s):
● Give an example of a time when you were able to take an unsatisfied customer and turn him into a satisfied one.
● Are you at least 18 years old?

Experience:
● Retail sales: 2 - 3 years (Required)
● Customer service: 2- 3 years (Required) Shift availability:
● Day Shift (Required)
● Night Shift (Required)

Ability to Commute: ● Hamilton,OH 45011 (Required)

Work Location: In person